Testimonials

With every holiday we sell we hold our clients experiences close to our hearts. If you want to get a real feel of the our company, don’t just take our word for it, read below for our clients trusted words…

Testimonials

Please pass on my thanks to everyone that was involved with the booking of our cruise. It was amazing 😊   Kind regards Sharon
P&O Iona Fjords Cruise
Dear Sabrina Just a quick note to say thank you for the welcome fruit platter and prosecco here at Forte Village, what a lovely treat to arrive to! We had the most wonderful time in Venice, and the hotel was fabulous, and had upgraded our room. Julie, who jet is from the airport was great and gave us lots of useful information for our stay. Now having walked out socks off in Venice, we’re looking forward to relaxing here by the beach for a few days, and the weather looks set to be kind to us for much of the time. Regards Mrs Duncan
Thank you!!!
Hi Katie and Karen We are on our way back to the U.K. shortly after our Silver Sea – Spirit cruise.  I just want to let you both know how fabulous we found the ship.  The “feel” of the ship was so happy and positive.  The food was also so good – we did not have one meal which was not a success. Many thanks to you and your team for helping us plan and organize our trip. Kind regards Mrs B – Guernsey  
Silver Spirit
Hi Ruth Just wanted to say thanks for all your efforts in making our holiday so wonderful. The travel was hassle free – when we arrived in Venice the taxi was waiting for us and the same in Rome…….. The ship was really great and everything was first class – thanks again – we had a wonderful cruise regards Irene
Ruby Princess wonderful cruise thanks
Hi Carol, Yes we are back home. We both had an amazing holiday and had a very good rest. We cannot fault any of the hotels and all were completely different. I would give each hotel 5 stars and have no complaints. We also loved Birkenhead house and would would love one day to return. Babylonstoren had the most beautiful gardens. Every tour we took whilst there the guide was very knowledgeable. A great holiday. Have a good weekend Best wishes Mandy
South Africa Trip
Hi Karen All the aggravation of the last few weeks and especially last weekend is now behind us. We did check our bags in on Saturday evening and stayed overnight which was easier. As you know there are a lot of procedures prior to boarding but we finally got on the ship at 7 pm. It is absolutely excellent on board and we are enjoying it very much. Regards Helen and Gordon
Hello from the high seas
Hi Sabrina We got back from India yesterday and I wanted to let you know that we had the most amazing time. The tours and itinerary were fantastic Could you forward this onto Nikhil too as I would like to let him know how fantastic his guides and drivers were. They were so knowledgeable and polite and respectful. Speak soon Thank you J
Tour of Northern India
Hi Sabrina, Just to let you know that we all had a really great time in Sofia. The hotel and mini van pickups were excellent. The hotel was quiet and comfortable with good service and tasty breakfasts, that we all enjoyed. Sofia is full of history and culture and being outside the euro zone made eating and drinking very affordable. So tons to see and do. Everyone was very surprised at how lovely the city and surrounding countryside are and how nice and friendly the local people are! And very safe for walking around, even at night. Great place for a long weekend. Thanks for making all the arrangements. Terrific! Also the weather was unbeatable, warm and sunny. T-Shirts and sun cream every day! Thanks again! Cheers P and team! 😉
Sofia – Terrific!
Hi Sabrina, We had a fantastic time in the States. The flights, weather, hotels were great. We loved Colorado, great food and scenery. Chicago was amazing. Speak to you soon. Thanks very much for making all the arrangements. Cheers P
Fantastic Time
Hi Carol, Thank you, it was fab, I couldn’t recommend the hotel highly enough and being in Disney with the kids was a memory never to be forgotten. As they say in Disney, have a magical day xxx
MAGICAL
Mr C – Suffolk It is not many times you can count getting a phone call to say that the cruise holiday you have booked has come down in price and that your Agent has actively secured this lower fare. That is exactly the phone call I received today and I am overjoyed. It is something I did not think we could do and having an Agent who has our back is quite unique!
Very Happy Customer
Mr C – London I booked a back to back cruise through Atlantis and unfortunately had to cancel when I fell ill close to sailing. Unfortunately, I was having complications with my insurance company and Atlantis liaised closely with my wife and worked magic. They managed to get by money back on one cruise due to their close relationship with the cruise line and assisted with us with our insurance company to obtain the refund on the other.
Worked Magic
Mr T – Edinburgh I have booked my Silversea cruise through Atlantis but flights independently. Cruise itinerary changed and I managed to change flights myself, however if it was not for Atlantis fighting our case and taking over we would not have received a refund of our out of pocket expenses.
So Happy
Mr H – Having recently debarked from a Silversea cruise sailing to Asia, we cannot praise Atlantis enough for changing and securing our flights home when all around us passengers were not able to find availability and suitable classes on flights. Atlantis literally worked all weekend following out whereabouts and tracking where the cruise would end up. Finally we debarked in Bangkok and Atlantis secured a flight back within 1 hour of debarking – no extra charges or stress at all! Thank you so much.
Praise to Atlantis
Hi Carol Just getting over jetlag!!! Just wanted to say we had a fab holiday in Mexico at the Excellence Riviera. It was a great resort, the people were so lovely. The weather was great and it was so relaxing. Our room was perfect, it was a fantastic getaway. Thanks for recommending and organising.
Fab Holiday
From Mr R Hiya Carol, We had the most amazing time. The head concierge looked after us to such an extent that even when he went on annual leave after a week of us being there he insisted that we still contact him on his personal mobile if we needed anything. We did and he sorted everything even getting a free club upgrade for our friends.
Thank You!
Morning Carol, Must say our room is fabulous. The decking and direct access to the beach is perfect and Richard says he wants this every time in the future. Happy husband = happy wife = happy life!! 😅😂😘 Thank you so much for arranging the upgrade it’s definitely made a huge difference to our time here. Will pop in and see you when we’re back and fill you in on the whole trip. Sharon xxxx
THANK YOU CAROL
Hi Katie Thanks for your email. Now I’m back, unfortunately, I wanted to personally thank you for helping put together such an amazing holidays for us. Not only were my wife and I pleased and blown away by the hotels you picked for us but also we’ve been more that happy with the service you provided us with, especially when things went wrong, re the transfer. Will definitely be going through you for future holidays. Again thank you for everything. Kind regards Raheel
THANK YOU
Dear Katie, Many thanks for organizing our Caribbean Cruise & assisting us to make our trip enjoyable. We had a wonderful time on Harmony of the Seas. There were lots of different activities, excellent choice of food, lots of entertainment, service minded & helpful staff & visit to different islands. Everything went so well that we have absolutely nothing to complain about than appreciate your cooperation & always willingness to assist us whenever we needed your help. With Kind regards & best wishes Harshad
THANK YOU
Just thought you should know what a fantastic job that Carol and her team did for our family party of 13! We’ve just had the most fantastic time in Disneyworld followed by an excellent week in Sarasota. Many thanks!
Disneyworld
Hi Carol we had an amazing holiday. When it was time to leave Cape Town we didn’t want to leave but what a mistake that would have been. Livingstone had its own special charm. The hotels were excellent & being on the Waterfront was a great location. Every day was packed full of interesting things to see. Even my appalling history knowledge has improved!!
Amazing Africa Holiday
Dear Katie, Thank you very much for this important ‘heads up’ (I think this is the modern lingo?) AND for arranging our Australian visas required for the next voyage. This support is very much appreciated and confirms our believe that, with Atlantis. we are in the best possible cruise agency hands. Again our thanks. Kindest regards, Robert and Stella
ONE OF OUR MANY LOYAL CLIENTS WITH OVER 500 DAYS VENETIAN SOCIETY MEMBER
Hi Karen Thought I would touch base with you on our return from our cruise. Thank you for your recommendation to travel with Oceania. It is exactly what we were looking for. Both Helen and I were impressed with the standard of their cuisine. All transfers and other arrangements made by you went without a hitch and we would like to personally thank you for your professional dedication to ensuring Our Cruise was a success. Thank you once again for your kind attention. You are a credit to your profession. Speak soon and kind regards. Mr and Mrs J.
Thank You
Oh wow Karen, that’s such a lovely gesture, am gobsmacked at the extra mile you have gone, really am touched, he would love that, he’s a big fan of chocolate cake and I was going to see if I could get one when I am out there 😊 Thank you for answering all questions, Brilliant re the booking of seats for return, I’ll leave that completely to you Ladies 😊 Thank you once again, have a lovely weekend and that Jacki of mine certainly did a good thing of telling me about you guys. 👍 Take care Sammi
THANK YOU
Good morning Carol I just wanted to extend my thanks to you and Suzanne for a great trip to Marrakesh. I found the whole service to be excellent and the hotel was fantastic! Would absolutely recommend to anyone who wants the Riad style 5 star hotel right in the centre of Medina. Would definitely book via you again  Thanks Maria
TRIP TO MARRAKESH
Dear Karen, I would like to once again thank you Karen so much for your excellent telephone manner. You are obviously someone who really loves her job and making your clients feel that nothing is too much trouble. Kindest regards Maria Cooper
Excellent service
Dear Carol Just a note to say a ‘big’ thank you for all of your work to make our Mykonos holiday possible for us. We had a great holiday and the weather was perfect! Thank you. Laura and Dale
Our Mykonos Holiday
We have just returned from our holiday in California and Maine which was organised by Sabrina last year. I thought I would drop you a quick line to say how much we enjoyed ourselves due, in no small part to the efficiency of the organisation and the schedule prepared on our behalf. Everywhere we went to “check in”, we were greeted with a smile, a click of a keyboard and the production of keys, seats and motor cars. We were blessed with fine weather for 90% of the trip and when it did rain it was “warm” rain which is always tolerable. All in all a very good holiday – thanks again to all of your team that made it possible. Mr Pashley
Excellent and efficient service from Atlantis Travel
Thank you Carol for booking our holiday, you were brilliant. The hotel was great, lovely staff, amazing buffet at the hotel for breakfast and dinner, a very well run hotel. 7 nights in a Deluxe Room and it was just perfect. Jeffrey Peskin
Sheraton Fuerteventura – a very well run hotel
Dear Melvyn I will most certainly contact you again as I was very impressed by your/Karen’s service and in particular your prices! Kind regards Mrs Layton
Thank you Atlantis
@atlantisluxury I cannot thank you enough for helping us book this incredible hotel! Best wishes Charlotte W
Grand Hotel Vesuvio, Sorrento
My daughter and I have just returned from an Atlantis organised adventure to Svalbard in the North Arctic Ocean. Having done our research we went in mid June for the best opportunities to see our prime objective, the Polar Bear. Following an overnight stop in Oslo we caught a flight north to Longyearbyen, Svalbard, where we boarded our ship, an ice breaker called “The M/S Expedition” which accommodated some 100 guests together with their 70 crew and expedition support teams. From Longyearbyen we headed north into the midnight sun searching the horizon 24/7 looking for the elusive polar bear. It took 3 days and nights before we spotted our first bear. It was 1.30am in the morning at 80.6 degrees north, 90 miles from the nearest land or the edge of the pack ice. This amazing predator was hunting seals and we had the privilege of watching. Thankfully from a safe distance and from the security of our ship. With only an estimated 3,000 left in the wild this was very special, we went on to see two more of during the remainder of the week. As dangerous as they are, at 400kg and 3m tall, covering 100m in 6.5 seconds, you just have to admire them. On the occasions we went ashore in zodiacs a scout party, armed with rifles, always had to go ahead first to ensure no polar bears were in the area. In addition to the polar bears we were lucky enough to see a number of whales and even on one occasion a rare blue whale, the largest living mammal on the planet at around 50m. Reindeer and a herd of walrus which were all sighted and photographed from a safe and respectful distance. The trip wasn’t without fun as well, the evening entertainment in the bar was always good with both guests and crew joining in with a dance and a good sing along with Adam the resident musician on the piano. More fun awaited us on the day they suggested we do a polar plunge at 80 degrees north !, not being one to refuse a challenge my daughter and I both went for it!, with water at 1 deg C believe me it was a very quick dip, in and out ! On the occasions when we were not ashore or on wildlife watch we had lectures to capture the imagination on many topics, wildlife, photography, the arctic history and geology. All were extremely interesting and educational A wonderful trip, very professionally organised by great people who knew exactly how to make this adventure of a lifetime, safe and extremely enjoyable Mike & Camilla White – Chigwell
Our adventure to Svalbard in the North Arctic Ocean
Dear Melvyn, Sharon and Ruth, Thank you so much for the beautiful flowers that you sent us for our Golden Wedding Anniversary. We had such a wonderful time in the Hotel Grand in Mykonos, we can’t wait to go back. The owners and staff were brilliant, they served us dinner on the beach and made us a ‘Beef Wellington’ especially. Thank you so much. Anita and Maurice
Hotel Grand, Mykonos excellent holiday
Dear Katie Thank you so much for organizing our Minerva Cruise. We thoroughly enjoyed the trip which was made even more memorable due to the care and attention you paid to our wishes. Kind regards Mr and Mrs Bates
Minerva Cruise
Dear Carol, I just wanted to drop you a line to confirm that we had a super time in Barbados. Crystal Cove was a really nice little resort and it was just what we were looking for in a holiday. Thank you so much for arranging it for us. Best regards Jonathan
Barbados holiday
Hello Carol, We’re back! We had a really fantastic holiday and everything went so smoothly and without a single hitch. Please pass on our thanks to the Japanese travel company. Everything was as they wrote in our itinerary, directions to places were spot on, and the tempura restaurant was superb. But I do have done feedback for you – as always…. I hope you find it useful. The first hotel in Tokyo, the Park Hotel, was a nice hotel, with nice views, a good sized room, and nice breakfast. Nothing special, but nice. Toiletries were lovely, staff were friendly and it felt slightly boutique-y even though it was quite a big hotel. We took the recommended train to Hakone, but given the strict 3:00 check-in time for the hotel there it may have been better to have got a later train and have a more leisurely breakfast at the hotel in a Tokyo and check out later. One for the tour company. We arrived at the hotel at around midday and were politely shown the door and told to come back at 3:00. No real problem but we were in “travel” mode with stuff packed away in suitcases so not really geared up for a day out. But once we were allowed in, the hotel in Hakone was a real treat. The dinner menu was amazing, and on the second evening they even produced an English translation of the menu, as pretty as the Japanese menu they prepared each day. The baths and hot rocks and Japanese rooms and clothes made this place feel so calm and relaxed. The hotel in Kyoto was also a joy. Mume is in a very pretty little Kyoto townhouse, very close to the old Gion streets, yet far enough away to be relaxing. The staff were completely bonkers, very lovely but slightly over attentive, which Simon and I found very entertaining, but reading some of the reviews of the hotel on TripAdvisor it seems to have annoyed many people. There are only 7 rooms so I guess the staff can afford to spend time chatting too long to everyone! The room was lovely and the hospitality was second to none. But because you had to ring the doorbell to get into the hotel, you always had to have an exchange with a member of staff who would quiz you on what you had done that day and what you were planning to do next, with the intention of being helpful but it was exhausting! And then they would draw you into the lounge for drinks – which were all complimentary! Bizarre but in a lovely bonkers way. The travel instructions to Hiroshima were very easy to follow, no problems at all. We didn’t like the second hotel in Tokyo, it was just as big, anonymous and bland a business hotel as I had feared it would be. The view from the room was very nice but it isn’t enough to make recommend it to anyone. The facilities in the room were really basic, the bathroom toiletries were really basic and it was a slight disappointment after the loveliness of Hakone and Kyoto. I didn’t really like it at all. It’s purely functional, which is all you need in Tokyo really because you are out and about all day, but it just didn’t have the relaxed vibe when you came back in at the end of a long day in Tokyo’s buzz. But maybe we were just in a negative frame of mind because it was our last stop and we were depressed about ending our lovely holiday. Thanks again for another super holiday. Jaspreet
Japan
Hello Karen Happy new year to you too. I did mean to contact you before Christmas but time ran away with me! We had a fabulous time thank you, both Sandy Lane and Silversea surpassed our expectations and were outstanding in every aspect. Every part of the holiday went without a hitch and we were very grateful to you and the team at Atlantis for organising every detail for us. We will keep an eye open for future offers and deals! Thank you. Alison
Sandy Lane Resort and Silversea Cruise
Dear Carol, We had a fantastic time. Londolozi of course very familiar and will keep coming back. Next time we will skip Saxon (also great as we knew) and go straight. Tongabezi quirky but terrific. Warm, very service oriented and food very, very good. We did helicopter, micro-light planes, bunge jumping (boys), devil’s pool, etc. Kinondo Kwetu (home away from home in Swahili is exactly that). 80% Swedes but cool with us. Thanks for all your help. D
South Africa holiday
Good morning from Thailand. Big thanks to Melvyn & Carol @atlantisluxury for organising our amazing trip. Kind regards Rochelle
Thailand trip
Dear Karen, Thank you again , its refreshing to deal with you and Atlantis, efficient and honourable! Thanks and regards Steve
Queen Mary
Dear Karen Many thanks, much appreciated. Another example of why we book with Atlantis and recommend you to all of our friends and fellow passengers! Kind regards Robert
Atlantis Chigwell, excellent service
Thanks Katie, I am currently sorting out my papers for the cruise, which really was a great success. I was concerned that our grandchildren might not have enjoyed the ship as it is reputedly not child friendly, I am delighted to say that they loved every minute and every feature of the “Riviera” and being August there were other children on board. The food on the ship was first class, amongst the best we have had on any cruise with plenty of choice at the speciality restaurants as well as an excellent main dining room. The accommodation again first class. Mrs K
Oceania Cruises Riviera – excellent food and accommodation
Hi Karen Many thanks, the cruise book arrived at dead on 1pm, plus information on Visa for Turkey and details about booking free coach travel from Heathrow to Gatwick. Fortunately had organised the first and didn’t need the second. As always you and your team have gone the extra mile and John and I are extremely grateful. I bet you can’t wait to receive our next booking with Swan Hellenic. Kind regards Roberta
Excellent Service Atlantis team
Thank you, Ruth, for organising the Insignia Oceania Cruise, we appreciated all your help. We all really had a great time, the weather was very kind, so no need for the piles of seasick tabs that we took with us. We all loved the cruise line, the food and accommodation were excellent, and we look forward to picking up the 2015 brochure for the next one. Kind regards, Sue
Oceania Cruises Insignia Cruise. Home again, it was too short !!!
Hi Melvyn I am in the middle of organizing my honeymoon and I have been dealing with Carol at Atlantis. I just wanted to let you know how helpful she has been and how happy I am with her service and help. She has got back to me promptly and kept me informed of every aspect of helping me and my fiancee arrange an amazing trip. I can’t wait to finalise details and hopefully book. I always like to hear compliments about our team so thought you would too 🙂 Kindest Regards Cheryl
Excellent Customer Service
Dear Karen Just to thank you for all your very efficient help, in an unfinished office, this morning!! I always prefer to do these things in person, and not have to wait for phone calls back etc. Ms Fine
Thank you for your very efficient help
Karen, Thank you for your service AND the considerable saving.!! Look forward to seeing itinerary in due course Appreciated your courtesy…… Best Simon
Thank you for your service AND the considerable saving!!
Dear Katie, We came back on Sunday morning form our long cruise/holiday booked with you. Everything went perfectly from start to finish, even the weather! Florida we expected to be good and it was, but the cruise itself was marvellous, even around Cape Horn the sea was smooth. Thank you so much for all the time and trouble you put into organising this trip for us. With warm regards, Marian
Thank you for organising our perfect cruise holiday
We returned from Mauritius last week after having had a great holiday. All the arrangements worked out perfectly and we just wanted to say thanks for your efforts. Also the Residence hotel which you recommended was superb and we would have no hesitation in suggesting that you recommended to other clients. The setting, service, friendliness of staff and all aspects were excellent. We hope to return next year and will contact you when the the time comes. Best wishes Diane
Mauritius Holiday
Please give Katie a big hug from me and thank her most sincerely for all her help with our last Cruise.. Hotel in Barcelona was excellent and the staff really helpful… The Flights were on time and the seats were good.. Kind regards Mrs H
Thank you to the Atlantis team
Dear Ruth, Just a brief note to let you know that we thoroughly enjoyed our cruise on the Riviera (Oceania). All arrangements went to plan and we were extremely happy with the service received from you. We will book Riviera again in the future. Kind regards Mr & Mrs S
GREAT TRIP ON OCEANIA SHIP -RIVIERA
Dear Karen May I again thank Katie and you for all your help and assistance. I know that is your job but I have to praise you both for your professionalism which Louise and much appreciate. Regards Mr and Mrs Gershlick
Regent cruise
Dear Katie, We returned to Melbourne (Australia), on schedule. Just a quick note to thank you again for all your arrangements. We had a great trip including the RCC cruise you organized. The Cabins you reserved were ideal in their location; particularly on such a huge ship. The ship, itself, was incredible especially the entertainment. The important thing was no hitches; especially the (nine) various transfers I arranged directly for various pickups and transfers between airports, hotels, Southampton and my stay with Mrs. Hylander in Hampstead. I can recommend “City Airport Taxis” which I used for the 9 transfers. Not only did they all arrive on time as arranged but they were the least expensive out of three similar car companies. I look forward to doing business with you again. With kindest personal regards, Sincerely Mr Ress
Independence of the Seas – fabulous cruise
Dear Karen, Thank you for your email and your interest. I am ashamed that I have not yet written to you. I want to tell you that the cruise was not good, it was fantastic!! We had not been on a cruise for many yeast and we can’t wait to be able to do it again. The Riviera was unbelievable in every way so was your organizing ours and the Levinrads details and bookings. I can’t think of any aspect that was not a 10! So please thank the people at Atlantis (we referred our friends the Gertlers who have booked through you). So again our sincere thanks and please let us know of Oceania trips for next year Summer. Mr and Mrs Froman
Oceania Cruise on board Riviera
Hi Katie – we had a lovely cruise and all your arrangements worked out perfectly….thank you so much. Here’s to the next time! Regards, Ms Brodie
Oceania Cruises Riviera cruise
“I have booked my last few cruises with Atlantis, and I have three more already booked. Their prices are very competitive and their service is the best! Highly recommended!” Mr Turner
Competitive prices and the best service!
Good morning Katie I phoned on Wednesday to tell you how much we enjoyed our cruise on the Riviera. Everything was as you described and we were looked after extremely well. The food choices and quality were excellent as was the suite and the service. Many thanks Melvyn
Oceania Cruise
Dear Sabrina This is to let you know that our trip went off very well and we had a really great time. The flights were excellent. We liked the Marina Mandarin hotel in Singapore very much. There are good dining facilities on site. There is a huge outdoor pool which we didn’t actually get in but it looks very good. The excursions in Singapore (City Tour and Footsteps of Raffles) were very interesting and enjoyable. The two hotels we used in Sydney were both first class as is to be expected. The Four Seasons is slightly more accessible from George Street than is the Shangri-La which although almost next door to the Four Seasons is up a short but steep hill. Otherwise there is nothing to choose between them. The Four Seasons aranged repair of one of our suitcases which lost a wheel on the flight to Singapore. We attended a concert (Vladimir Ashkenazi) at the Sydney Opera House. The Blue Mountains Wildlife excursion was great and we thoroughly recommend this. The Peninsula Hotel in Port Douglas is excellent. It is quite different from the two big city hotels we stayed at in Sydney as it is in the tropics and by the beach and is very good indeed. It is called a “Boutique” hotel. We are not quite clear what that is, but it probably means small specialised and up-market. This really applies to the whole town! We ate in the excellent hotel restaurant on some nights. The restaurant is not open on Saturday night but this doesn’t matter at all as there are several very good restaurants in Port Douglas within easy walking distance of the Peninsula hotel.(booking may be advisable especially on Friday evening). We went on the two trips you booked (Cape Tribulation/Daintree and Quicksilver to Agincourt Reef) and these were excellent. Janet managed to get some snorkelling in at the Reef. Thank you very much for arranging all this. Mr & Mrs Mantell
Australia Tour
Hi Karen, Please thank all concerned in obtaining for me the rebate I have received in respect of the extra night hotel we had to obtain due to strike action prior to our last cruise. Atlantis Cruising certainly look after its customers. Thanking you all, Joseph Ward
Thank you to Atlantis Cruising
Hi Karen Thank you for yet another superb trip with all details, transfers etc of the highest of standards we have come to expect from Atlantis over the years. Cruise – fantastic ship and the hotel in Istanbul was definitely 5 star and it was a delight to stay there. All in all another superb trip organised by you and your team. Mr and Mrs Lawson
Thank you to the Atlantis team
Dear Carol Just to let you know that all the arrangements and bookings you made for us worked beautifully and we had a great time in the States. Thanks for all your help and patience. We would not hesitate to use your services again in the future. Regards Steve & Elaine
USA Holiday
Ok, I am sure you will get emails from the girls, so mine will be short and sweet….. I can’t say thanks enough for the wonderful trip and all the work. Here are a few of my notes. I am sure Julie will send you hers. Just want you to have a quick sampling. Luggage on small plane – Regular rollies fine. Tinstwalo – wonderful. Clean. Gorgeous. Posh rooms. Fab staff. Maids even ran baths and put rose petals in it one night ! Very secluded and when out on safari it was like having an entire reserve to ourselves, We never had another jeep near us! We then heard stories that sometimes they are lined up like Disney and you have to wait your turn to see animals. We literally would follow a lion for two hours with no one around. Unreal ! We were luckly and literally told the guides what we wanted to see that day, and he took us to them as if it was no big deal. Group before us though said they didn’t have much luck. We might have loved this place mostly though bc we felt like we owned it with barely another soul there. Cape Royale Hotel – Just ok. Decent rooms, but didn’t like the service. Not overly impressed. Bushmans Kloof – It was gorgeous. Relaxing. Great service. Great food. My suggestion though is to book spa treatments in advance. We got there and just picked what was left. Groups that got there behind us had no chance. Great SPA! Infinity pools. Heated pool. Even with other people around, we barely ever saw them. Ok ladies, that’s it. THANKS for a lifetime experience not soon forgotten. Nancy
Africa Holiday
Hi Carol, Had a wonderful holiday in the Seychelles – thanks for sorting. As you said the resort was first class – having been there I think some of the trip advisor reviews were very unfair. If I get a minute I’ll write one myself. Thanks again for being the BEST travel agent in the UK! Tony
Seychelles Holiday- BEST travel agent in the UK!
Hi Julieann, Just emailing my beloved sons and thought I would let you know that we are having a great time so far in Argentina. The hotel choice in Buenos Aires was perfect..we would never stay anywhere else. Classic building, contemporary interior…fab! The Estancia was wonderful in other ways….all the staff were outside to greet us when we arrived and the quality of service did not change from that point. I did some horse riding, walking, farm activities. Nigel spent a day shooting organised by an x-polo player….will show you his photo when poss….did not disappoint! Now in Mendoza…weather hot. Tomorrow we will visit 4 wineries followed by a special dinner tomorrow night hosted by the owners to celebrate the harvesting….will be plastered! Thanks for organising the trip, Regards, Fiona
Argentina holiday
Julieann Just to say many thanks for arranging everything so well for my Barbados holiday. We had a really good room, all went smoothly and we had a wonderfully relaxing time. Almost certain to want to go again next year! Once again, many thanks Eric
Barbados Holiday
Hola Kate, Many thanks for your e-mail and yes we really enjoyed our trip, back home to the sunshine and warmth after a cold, wet and not so nice new year in the UK. Please pass our thanks to Karen and the other members of your “crew” for doing the leg work and making life that much more easier for us. Will not hesitate to make use of your services next time round. Once again thank you Brian
Seabourn Cruise Malaga to Fort Lauderdale
Thank you both so much for all your help with the cruise. We had an absolutely wonderul time. Everything was just as we hoped. I hope you both had a wonderful Xmas and New Year, and I look forward to speaking about another cruise later in the year! Very best wishes
Thankyou to Atlantis Cruising
Thanking you all for all your help to us in making our holiday great year after year – Best wishes Sandra and Alan Scott.
Thank you to the Atlantis team
Thank you for your email which we received on our return. The cruise was just unbelievable; it was the best holiday we have ever had; just superb Karen. It was unbelievable. Thanks again for organising for us. Leonnie and Anne Steen
AMAZING
Dear Karen, We just arrived back from London yesterday. Thank you for your lovely note. We certainly enjoyed the cruise. The food was particularly good. Accommodation was excellent and also the service was extremely attentive. I would only criticize the entertainment which was rather poor. It was very well organized and we appreciated having the choice of restaurants in which to dine.. We really appreciated your help in organizing this for us and we look forward to cruising again, perhaps you would let us know if any other special offers of that quality or 6 star becomes available. Kind regards Valerie
OCEANIA CRUISE
Dear Mr. Goldstein, My wife and I have been using your company over the past several years and I feel it is only right to give credit where credit is due. I would like to compliment your company upon its professionalism and its efficiency, as well as the pleasant and helpful manner of your staff and in particular the excellent service given to us by Karen. I look forward to giving Atlantis Travel my future business and have no hesitation in recommending your company to our friends. Dr .Hart
Barcelona Cruise
Karen, Thank you so much for getting us this Veranda upgrade, really appreciate the trouble you have gone to. We will toast your good health while we are sitting on the verandah!! Kindest regards, Gillian
CRYSTAL CRUISE UPGRADE
Dear Carol We have just returned from our three week vacation to America and Hawaii and we wanted to let you know what a splendid time we had. Thank you for all you did for us, especially your excellent advice and organisation. Everything went off perfectly. Even the flights were on time! The hotels were excellent and the Maui is just paradise on earth! The trip delivered everything you promised and more. We picked up a couple of little momentos for you which are enclosed herewith and we look forward to our next trip abroad which you can be sure we will let you organise for us. Thanks once again. Best regards, David and Catherine Cooper
America and Hawaii holiday
Dear Ruth Just a short email to say thank you for your excelllent organisation for our trip on the Celebrity Eclipse. Your advice on the cabin position and Select Dining really enhanced our holiday. Also the post cruise hotel at the Courtyard Marriott was ideal for a couple of days relaxation. Kind regards Clive and Kath
Celebrity Eclipse – Thank you to Atlantis Cruising
Dear Karen We have now returned home after a fantastic cruise. My wife and I would like to thank you most sincerely for organising the trip so well. The flight out with KLM was excellent and the car was waiting for us at the airport to take us to the Landmark hotel. The hotel was very good and we were met on time and taken to the Boat as planned. The mini bus, which was excellent, took us to the Swishotel. On the way we discussed with Henry , our guide, about trips to the Great wall and Hidden City. He was very good and took us on a half day tour on the first day, and a full day tour on the second day. He fixed up restaurants for us, and could not have been nicer. You should certainly use this company in future. Thank you for every thing. Regards David Russell
THANK YOU
Hi Karen We had a wonderful cruise! Everything went smoothly…we thoroughly enjoyed it Lovely ship, excellent service. Mrs J Brodie
SILVERSEA TRIP
To Karen, Ruth and Julie, Thank you so much for recommending and organising such an amazing honeymoon for us on the Crystal ship. We had an amazing time. If it wasn’t for your hard work getting us on another flight after our first one was cancelled during the snow, we would have not even got away. Thanks again and good luck. Tariq and Alexandra Slim xx
CRYSTAL HONEYMOON
Dear Mr Goldstein , In this day and age of inefficent service, it is only right to give praise where it is due. Two or your staff Karen & Julie were responsible for organising our wonderful cruise all the transfers were on time and even organising the chairs to save us walking to the plane, everything was like clock work, they were very efficient and patient at all times so I am writing to congratulate you and let you know we will definately be booking through Atlantis again . Mr & Mrs C -London
Oceania Cruise
Dear Mr. Goldstein, We have been clients for a number of years and have always experienced excellent service from your staff, notably from Ruth, Katie and Karen. We are writing to tell you, however, that the help and advise given us with regard to our proposed holiday to St. Lucia by Sabrina Donovan has been exemplary. There have been many problems with meeting our requirements for this trip, complicated by the recent hurricane that has struck the island. Sabrina has been very prompt in responding to us and totally sympathetic to our concerns. She has done a marvellous job of re-arranging our holiday and we are extremely impressed by her efficiency, as well as her pleasant and cheerful manner. We are grateful to her for overything she has done to enable us to re-book the trip, which we can now look forward with confidence. We only feel it is right to congratulate you on having such a capable, intelligent and helpful member of staff. Mr and Mrs Hazeldine.
THANK YOU
Dear Karen, We have just returned from our Silversea experience on Silver Spirit and had a wonderful holiday. It exceeded all our expectations and more. Thank you for all your help with booking it and please keep us updated with any future Atlantis deals with Silversea. Hope to do another cruise in the foreseeable future. Pam Broadhead
SILVER SPIRIT
Dear Karen, We have just returned from our Silversea experience on Silver Spirit and had a wonderful holiday. It exceeded all our expectations and more. Thank you for all your help with booking it and please keep us updated with any future Atlantis deals with Silversea. Hope to do another cruise soon. Pam Broadhead
Wonderful experience on Silver Spirit – Silversea Cruises
I would like to take this opportunity to record formally our appreciation of the efforts you make on our behalf to sort out flights and hotel for us when the original plans were upset by strike action. Your representation to Silversea regarding compensation were very helpful. We have always received excellent service from everyone at Atlantis but Jean and I were both impressed and delighted with the help and reassurance that you provided. In an age where I seem to spend a lot of time taking issue with poor service, it is a pleasure to be able to compliment you on an outstanding example of excellent service. Yours faithfully Mr Costigan.
THANK YOU
Karen, thanks to the excellent support from you and your colleagues, plus the attention to detail, our trip went like clockwork. Transfer taxis arrived on time, check in at the airport painless, cruise brilliant. Many thanks indeed for all your help. MR AND MRS WALLIS
CUNARD CRUISE
Hello there Melvyn – I want to give you some great feedback and say, again, a BIG “Thank You” again to Sabrina who worked with me to get me to San Diego and back last week. She is a pleasure to work with, really savvy on what needs to be done, timing and has such a positive “can do” attitude it really is refreshing. It was a long, somewhat emotional trip for me and to know that the travel detail was all taken care of so efficiently for me made such a difference. She and I are already planning my next trip out there. Miss K
San Diego Trip
Scott and I just got back last week from our trip on Crystal to Greece, Italy and Turkey. We have travelled extensively in our lifetime, but I can honestly say that we have never enjoyed a holiday so much as we did on our trip aboard Crystal. Everything was above and beyond our expectations! The food, the travel, the service and experience! I am afraid that we may become truly addicted. Mrs Albertson, Glos
BEYOND OUR EXPECTATIONS
Dear Katie, Thank you for arranging our flight change for us and the trouble you have taken. Really appreciated. Being really well looked after on the ship. Many thanks once again for your excellent attention to us. Mrs R Chigwell
BA STRIKE
Dear Katie My wife and I have just returned from the above cruise with a prior stay in Sidney. All the arrangements you made for us worked splendidly and we had a wonderful holiday. We would like to say a big thank you for all your help in booking the cruise and also for the advice you gave us along the way. James and Hilda Mellor
Oceania Cruises Coral Seas and Asian Jewels cruise onboard Nautica
The cruise was really great and your arrangements were 100% – we really appreciated your service!!! Mr Ansher – Middlesex
CRUISE
Everything is Yes Yes Yes !!! Cheers Mrs Rowse – Chigwell
Las Vegas
Dear Katie and All at Atlantis, I just want to put on record my grateful thanks for arranging such a wonderful holiday. The service I had from you was excellent; there was great attention to detail and everything went very smoothly. It was the most fantastic holiday – I had not been on a ship for 30 years ! – and I shall definitely be repeating the experience and using your excellent services. Yours very sincerely, Vikki Shields
Black Sea cruise with Oceania Cruises on the Nautica
Dear Katie, Having safely returned from our cruise, we just wanted to say a BIG THANK YOU to your goodself and Keeley for all your help and especially for all the arrangements you made for us. Everything went really well. We had a great cruise and a great time and we look forward to booking our next cruise with you. Again our thanks and best wishes, Margaret and Brian Uttley
Oceania Cruises cruise
Hi Ruth! This is a quick message to tell you BIG THANK YOU for a superb service we have had anywhere you have organised it – Oceania cruise was fantastic but the transfers to hotels etc – was seamless & so nice – thank you again & we are looking forward to booking with you another cruise in the future Gregory & Yolanta
Insignia cruise
Dear Ruth Thankyou for fixing our Cruise and flights, at such short notice, cruise leaving Rome august 30th returning Rome September 13th. Apart from the wonderful weather, we enjoyed the Azamara Quest, the upgrade to balcony deck 8, was well worth the extra! The food in the speciality restaurants Aqualina and Prime C were to be honest the best we have ever had on a cruise after 20yrs continued cruising. Also the breakfast and lunch in the buffet very good. The pool loungers were again the most comfortable we’ve ever had, also pool grill was excellent open from 11-00am till 5-00pm with good choice thanks again. Mr W M Thomas & Mr W M Cousins.
Azamara Quest cruise Rome to Rome
Dear Karen, We just wanted to thank-you for the arrangements made for our Aegean cruise on the Nautica. All went to plan, flights, pickups to and from airports etc. The ship lived up to our expectations and more. The crew and staff did everything to make the holiday special. Thank-you once again Mr and Mrs Clayton  
Oceania Cruises Nautica Aegean cruise
Dear Ruth, Azamara Quest Athens to Civitavecchia. My wife and I returned home last night and we both agreed that it was a very enjoyable cruise. The Sky Suite was very good, large enough, on a high deck. Hardly any engine vibrations at all when sailing, near the pool and cafes, good view. Well recommended. Crew (Greek, Israeli, S.American, mixed). Very polite, very helpful, ran the trip in a very professional manner. I took a Bridge Tour on the last day which was most informative and very enjoyable. Food: The windows cafe, open for breakfast (excellent) , lunch (very good) and dinner was always very professional and we enjoyed the food there at all times. The main dining room “Discoveries” was good, well run, the large choice of food was wide ranging and well cooked and very variable. If you wanted something special, you could have it next day. Two speciality restaurants (Prime C and Aqualina) were very well run with very good food. It costs another $10 for two but it is well worth it. Pool area was well run, small pool but very clean with showers and plenty of towels. Punctuality was excellernt at every stop and the tenders were exceedingly well crewed. We enjoyed the smaller size of the boat (690 passengers) which meant no lines for embarking and disembarking, and no queues for the tenders. Also less crush at dinner time. The “casual” policy for dress was new to us, but we thought it a good idea. It was not abused, and generally everyone was quite smart. We would certainly recommend the Azamara line to friends. The coach transfer on the return journey to Rome Airport was extremely well organised with a very helpful stewardess. Yours sincerely, Colin Levene (Suite 8065)
Azamara Quest cruise Athens-Civitavecchia
Hi Karen Just to say we are safely home and had a wonderful cruise. All went to plan, flights virtually on time and the luggage didn’t get lost which I was worrying about with the Heathrow flights, and the taxi transfers were all there as arranged. Thanks to you and all the staff in your office for your help in the lead up to the cruise. Kind regards Shirley Levy
Insignia Cruise
I would like to commend your company and your agent Katie for the wonderful service that was given to my wife and myself. The cruise included the Monaco Grand prix and although I sourced the tickets myself on the internet Katie was able to dael with the tickets agents and obtain the tickets for me. We were particularly impressed with the airport transfers at either end of the cruise. The companies that you employed to do this supplied good quality cars with smart helpful drivers. Please pass on my thanks to Katie for organising such a memorable time for us. RP
Wonderful Service
Hi Kathy, I just want to say a massive thank you for all your help over the last 8 months. I spoke to so many travel companies about our honeymoon and your service has been so much more personable than some of the bigger companies where you sit on hold for ages never getting anywhere. Thanks so much for your patience throughout the initial decision phase and for all your help and professionalism throughout the rest of the process. I really appreciate it, especially since this is perhaps the most important holiday we will ever purchase! I’ll be in touch next time we are planning another long haul holiday! All the best, JS
Honeymoon
Dear Katie, May I take this oppotunity to say a big thank you for all your efforts to make our recent Silversea cruise go so smoothly. From sorting out the Indian Visas to arranging all the car transfers and the booking of our seat preferences on the outbound flight – It all ran absolutely beautifully!! We even landed the evening before terminal 5 opened and guess what? so did our luggage!! Thank you once again and we look forward to our next holiday with Atlantis. Yours sincerely Mr and Mrs S.
Silversea Cruise
Dear Katie We have just returned from the Silversea cruise and I just wanted to thank you for the excellent organisation throughout. We were collected on-time in Hong Kong and Singapore and returned to the airport without mishap. The hotels were both excellent value and the Pan Pacific even upgraded us to the executive floor! Well done. Hope you can do the same with Azamara! Alan Penny
Silversea Cruise
Dear Katie We have just returned from the Silversea cruise and I just wanted to thank you for the excellent organisation throughout. We were collected on-time in Hong Kong and Singapore and returned to the airport without mishap. The hotels were both excellent value and the Pan Pacific even upgraded us to the executive floor! Well done. Hope you can do the same with Azamara! Alan Penny
Silversea Cruise
Dear Katie, As you are aware, I have used Atlantis Travel on many occasions, and the high level of service and friendly and helpful staff are the reason why have continually returned to use your services. For the benefit of other Atlantis clients, I thought it might be helpful to pass on the knowledge I have acquired about extensions to cruise holidays, either at the start or finish of the holiday. Atlantis, I feel sure would be able to arrange some of the hotels/trips suggested. For any cruise starting or finishing at ISTANBUL, we stayed at a very nice hotel called the Dersaadet [ www.hoteldersaadet.com ] This is a small boutique Ottoman hotel very close to the Blue Mosque. It has lovely views of the sea and a very friendly service. If you only have one ot two nights there, it is worth going to see a Turkish show [ typical Turkish food and drink, song and dance] The hotel will organise it [ They speak very good English] Have a look at the hotel’s Sultan’s suite on the internet for a honeymoon type stay. The hotel is not expensive compared to the likes of the Four Seasons which would be the obvious choice of many agents. For a tale to tell your friends back home, try staying in a luxury cave hotel at Capadoccia, about two hours flight from Istanbul. Here there are about 50 cave complexes that have been converted in hotels. If you look up any internet search engine under ‘ cave hotels turkey’ you should find a large selection. We have stayed at two excellent hotels there, the most recent of which was the Hotel Gamirasu. [ www.gamirasu.com] There is lots to do, the scenery is spectacular, the people very friendly, the food very tasty and good value. Recommend a hot air balloon ride and a visit to ancient cave churches. Most of the hotels in Capadoccia will arrange transport to or from the airport or will arrange car hire. SINGAPORE. Try the Banyan Tree Hotel in Bintan, about 45 minutes away by hydrofoil to this small Indonesian island. This rates as one of the best hotels I have ever stayed at. Lovely views and first class service. Try and book up the spa pool villa. www.banyantree.com COSTA RICA [ Caldera ] Definitely worth a tour. We stayed in some wonderful hotels. Look at Peace Lodge at www.waterfallgardens.com and www.buenavistavillas.net If arriving at San Jose airport and you want to stay at a pretty country hotel just on the outskirts, try www.finca-rblanca.co.cr .We used a very good agent in Costa Rica [ www.costaricaholiday.co.uk ] who organised all the transport and hotels, finishing at Caldera where we joined our Seabourn cruise ship. BANGKOK. I have tried several of the hotels here and would recommend the Peninsula. Most visitors stay at a beach resort like Phuket where there is also a very good Banyan Tree Hotel but it is worth a five day trip to Northern Thailand [ Ching Mai ] and travel around the Golden Triangle. There are many different hillside tribes around here. Each tribe has its unique colourful costume. SOUTHAMPTON. It’s only got about 6 rooms and is about an hours drive from Southampton but if you want a quaint hotel in the New Forest with excellent food and service, try www.thatched-cottage.co.uk I shall try and let you know of other little gems that I come across and would appreciate if other clients did the same. Kind regards, Mike
Pre and Post cruise hotel stays
World-class master chef Nobuyuki “Nobu” Matsuhisa is partnering with Crystal Cruises for two new restaurants aboard the award-winning luxury ship, Crystal Symphony. Silk Road and The Sushi Bar will debut during Crystal Symphony’s 03 March 2008 Trans-Pacific cruise from Los Angeles to Hong Kong. Nobu will join the ship in March to personally oversee the launch. Renowned internationally for the innovative blend of classically styled Japanese foods with distinct Peruvian and European influences, Nobu-trained chefs will showcase some of Nobu’s most popular specialties at The Sushi Bar, including yellowtail sashimi with jalapeño and tuna tataki with ponzu sauce. Among the more than two dozen menu selections at Silk Road will be Nobu-style lobster with truffle-yuzu sauce, saikyo miso black cod and beef with three distinctive sauces. Occupying the former Jade Garden space, the restaurants will accommodate a total of 68 guests and will be open most evenings. While there is no additional charge for enjoying Nobu’s extraordinary cuisine, reservations are recommended for Silk Road; dining at The Sushi Bar will be on a first come, first served basis. The new restaurants represent an expansion of Nobu’s culinary alliance with Crystal Cruises. Since 2003, his cuisine has enjoyed tremendous success onboard Crystal Symphony’s fleetmate, Crystal Serenity. “During the past four years, Crystal has done an incredible job of ensuring the consistent quality and integrity of my cuisine served aboard Crystal Serenity, regardless of wherever the ship may be in the world,” comments Nobu. “I am very pleased to build upon my relationship with Crystal Cruises and fully expect the opening of The Sushi Bar and Silk Road to further enhance Crystal Symphony’s tradition of culinary excellence.”
NOBU BRINGS HIS LEGENDARY CUISINE TO CRYSTAL SYMPHONY
Dear Karen, Thank you for all your help. I have just been saying to someone how fantastic you are. You have such a good attitude, very helpful and understanding. I really appreciate it. Best wishes, Annette Gould
Excellent service from the Atlantis team
Dear Karen, I understand after speaking to us, on our recommendation, local friends of ours Mr. and Mrs. Charlesworth booked a Silversea cruise through Karen. I know they are very satisfield with the service they received from you! Many thanks, Helen Viner
Silversea cruise
Hello Karen, I would like to thank you so much for a fabulous holiday cruising on the Regatta with Oceania Cruises. Regatta was absolutely superb and the transfer arrangements with Aventura were excellent. We received excellent service all round. Thank you. Mr Russell Kempton
Oceania Cruises sailing on the Regatta
Karen, I would like to say how helpful, prompt and sincerely polite your reponses to my queries have been. I have no hesitation in recommending you and your Company to my friends who may have holiday or cruise enquiries in the future. I have subscribed to your website – and I will contact you again if there are offers that come up which may be of interest. With best regards and thanks again, Sue Casewell
Silver Whisper cruise, Dubai to Dubai
Good Afternoone Carol, Just to say a very big thank you for your help in booking my hotel (The Hermitage) in Monte Carlo. It was superb to say the least. We had a room with our own private patio overlooking the sea. Everything about the hotel was first class, even down to the toiletries in our bathroom – Bulgari. The sun shone everyday, it was about 75 degrees. If I have the chance to go away again, I will use your service without hesitation. Thanks once again. Kind Regards June.
The Hermitage – Monte Carlo
Dear Atlantis, I write on behalf of myself and Particularly on behalf of my good lady friend Mrs K – for the surprisingly efficient arrangements which you organised in connection with our recent holiday with Crystal cruises sailing from Monte Carlo to Venice. You were able to make unconventional arrangements for us to fly via British Midlands to Heathrow and then to Nice prior to joining the ship at Monte Carlo. Taxi Links from Nice to Monte Carlo and for the reverse trip from Venice dock to Monte Carlo airport were fulfilled with exemplary precision – as were all the flights. I have to thank you most sincerely for all your efforts relating relating to our trip, this ensured that the holiday was superb, Many Thanks. Yours Sincerely Mr L.
Crystal Cruises Monte Carlo to Venice.
Carol, Apologies for the delay in sending you across this email but we wanted to drop you a line to let know you that we had a wonderful time at the One and Only Palmilla, Baja California and to say thank you for all of your excellent and enthusiastic organisation in getting us there. You asked us to tell you what it is like? Frankly, it is exactly like the brochure. The large pluses: • The hotel service was excellent and friendly with attention to all details and making it a very relaxing venue; • The airport transfer was sublime…. real service and attention to detail that made you feel very special; • Our room was very comfortable, with plenty of space, a good sea view and quiet; • The weather was excellent – and the heat compensated for by a sea breeze; • The beach was very easy to access and the hotel continued its attentive, yet unobtrusive, service there; • The spa and gym were quiet, luxurious and well equipped; So, thank you again – we were very impressed with the service from Atlantis Travel – and particularly from you – and will recommend you wholeheartedly. Kind regards
One and Only Palmilla
Dear Katie, A short letter to thank you and your collegues for the excellent arrangements made for my wife and I in relation to the Silversea cruise. In summary, the pre cruise information, pre cruise hotel, the meet and greet, car transfers and the cruise were all brilliant!! We look forward to our next cruise. Yours Sincerely Mr and Mrs
Silversea cruise
Dear Sabrina, FAB, FAB,FAB!! Thanks for your help & can’t wait to go back. Kind Regards, Kathy Campbell
Our Trip to the Four Seasons Provence
Dear Carol, Douglas Mansfield and I would like you to know how very much we enjoyed the trip that you arranged for us to Verona, Sirmione and Milan. It was a splendid choice and we would have never thought about Lake Garda. It was just super. With many thanks for all your help and for the effort that you put into finding us such an enjoyable holiday and all so very rushed and last minute. This did not upset you at all and your effort was much appreciated by both of us. With renewed thanks and all good wishes. Yours sincerely, Margaret Senley
Our trip to Lake Garda
Dear Ruth We returned from our holiday you kindly arranged for us in the Far East and I felt I had to write to you to tell you how we enjoyed the Cruise on the Nautica. We have only just started cruising and to date we have sailed with five lines but none of them were comparable with Oceania Cruise Line and the Nautica in particular. The food was the best we have experienced and the service was excellent. The facilities on board including entertaiment ,shore excursions and general crew / guest relations were very good. The idea of Free Style worked very well on this ship and we welcomed the the arrangement where we could dine at anytime to suit ourselves which enabled us to meet many different people some of whom we have befriended. We were one of the very few couples who had never sailed with Oceania before. We spoke with people that had sailed with the cruise line many times because they enjoyed the service provided and the destinations visited. I do not usually recommend holidays to other people but on this occasion I will make an exception and I would suggest Atlantis Travel put this cruise line to the top of their list. Thanks for all your kind assistance in booking the cruise and all the transfer arrangements between ports, airports and hotels. Incidently, the Holiday Inn Golden Mile was ideally positioned on Kowloon which enabled us to fall out of bed straight into the Nathan Road shopping strip which pleased Frances immensley. Kindest regards Mr and Mrs L
Oceania Cruise Holiday
Dear Julie-Ann Your knowledge and advice has been the best and most helpful I’ve experienced with any travel agent. Best Wishes, Caroline.
Grenada holiay
Dear Mr Goldstein We were recommended to your Travel Agency by Mr & Mrs P and have just returned from our first Silversea Cruise plus Independent Flights/Hotels arranged by yourselves. We would like to take this opportunity to say how pleased we are with the services we have received especially with the major problems posed by the threatened BA strike on the day we were due to travel to Rio De Janeiro. Both Katie & Karen worked very hard to ensure we had alternative travel plans in place and also re-instated us back with BA at the last minute. Could you please convey our thanks to them both for all their hard work and the courteous and friendly way all the problems were handled. Best Regards Mr L -Herts
Rio De Janeiro- Silver Wind
Dear Sir/Madam, I have recently returned from a cruise and stay holiday for the Far East/Orient with Princess Cruise Line and arranged by one of your staff Jenna. The trip was excellent with the only slightly dissapointing part being the final 3 days of the trip being a very “chinease hotel” called the Prime Hotel, the hotel itself was was very nice, the only available food was “very chinease”, china style, rather than westernised, and it was almost impossible converse with anyone of the staff as virtually no english was spoken. That said for further reference for yourself, the trip was very good.. What However, was absolutely first class was your staff, having booked online as a surprise birthday present for my husbands 60th, which of course I wanted to be special, the attention and care that was afforded me every step of the way by your young lady Jenna who dealt with virtually everything for me which was exceptional. Even on the ship I emailed upon realising there may be a problem with our transfer from ship in Beijing and her attention was prompt, friendly and reassuring. I felt completely confident in every way in dealing with her. I had never heard of Atlantis Cruising pre this trip, but I will most certainly be using your company again and have already recommended “cruising” friends to do so and try and get Jenna to do the organisation of their trip. This young lady must be a major asset to your company, and having been in our own business all our working life, realise this can be hard to find. I felt therefore I needed to tell your company how well she looked after me and ask you to thank her again sincerely for me. The print off she did “welcoming Mr Yeo aboard the Sapphire Princess for his 60th Birthday ” with the Itinerary etc, to include in his birthday card was novel to begin with, and that level of concienteousness was carried through to arranging Visa’s, pick ups, transfers etc.. and much good advise! well done Jenna. Yours Sincerely Mrs Y – Spain.
60th Birthday.
Dear Julie-Ann I am so sorry that I haven’t emailed before now – I’ve been rather swept up in holidays, Christmas and wedding planning. So sorry. I wanted to say a big thank you for taking the time to put together the perfect package for our honeymoon. I know it wasn’t straight forward, so thanks for putting up with us! We’re so excited about the resort – not to mention the numerous activities and excursions. We’ll be in touch nearer the time, but I just wanted to say thanks. Mr E – Chigwell
Honeymoon – Malaysia
Dear Melvyn, I am writing following my recently-cruise to the Far East organised by your company. We enjoyed our holiday so much and the hotels in both Bangkok and Beijing where truly five star. What a service we received from Asia Pacific World and they really put themselves out to ensure we enjoyed our holiday, they should be congratulated for their attention to our needs and the professional work. Good companies are hard to find these days and you are lucky to have such an organisation catering for your customer needs in the Far East, you must continue using them. Yours truly Mr T Westmidlands
Far East
Hi Keeley I am writing to advise you that we were very pleased with the service we received from Atlantis Travel/E Cruise, all transfers were on time and all arrangements went very well, we encountered no problems at all. I will certainly recommend Atlantis/E Cruise. Many thanks Mrs F From Sussex
Trans-Atlantic
Dear Melvyn, We would like to say, how, our transfers, from our recent cruise, on the Seabourn Spirit was excellent by the company involved. From Athens to the ship in particularly in Alexandria, a young man met us from the ship, with a car and a driver took us to Cairo. He then met us, the next morning , at 5:30am to go to the airport. He escorted us, all the way through check in, passport control (which was wonderful) right through 4 searchs and into the departure lounge. What a diamond! We were thrilled, with his excellence and hope you convey our grateful thanks, to his superiors as to his attention and manner to us. Thank you to you and your staff for organising all this for us. Yours Sincerely, Mr and Mrs Chigwell
Seabourn Spirit – Cairo
Dear Melvyn, We have just returned from our cruise on the Grand Princess and write to thank you for the Celebration Champagne Package waiting for us in our stateroom. It was very thoughtful of you and was the perfect start to an extremely enjoyable holiday. It certainly helped make my birthday celebrations start with a bang! Thank you once again. Kind regards, Brain P Sandler
Grand Princess cruise
Katie, Thanks for your efforts, if everyone is as helpful at ecruise, I will come back if I am looking for cruises in the future. Regards Paul Ramsbottom
Thank you to ecruise
Dear Sirs, We enjoyed our holiday very much. All of the arrangements of cars & tickets were excellent. Thanks, Mr J MacDonald
Thank you for excellent service
Hi Carol, Thanks for all your help, it makes such a difference to deal with someone who is efficient and nice Thanks Theresa Jones
Holiday to Vila Vita Parc Portugal
Hi Carol Just a quick note to let you know we had a wonderful week at St Vincents (Young Island) last week-its an idyllic place with wonderful food and first class service – I couldnt recommend it more highly. We also had a day out with Capt Yanis tours (to be found on the internet) which I would also recommend-its a days sailing around the southern Grenadines which was an all inclusive (food and drinks all day) for £40 per person-excellent value. Thanks for your very efficient service-well be using you again for our next trip! Best wishes Tony Connell
Holiday to Young Island
Dear Katie, We thought that you would like to know that all the arrangements you made on our behalf for our holiday worked like magic. In spite of the fact that we left Leeds/Bradford Airport on Sunday night after snow had been falling all day, in a complete whiteout snowstorm and once we were airborne it all became a dream. Our flight to Miami on the following day also carried Cherie Blair on one of her jaunts and the car which met her with its police escort was put to shame by the magnificent combination of quality auto and smart driver which you had laid on to take us from the Hilton to the Regatta in port. The rest of the trip was 100% in the tradition of Oceania, need we say more. Again our greatful thanks for the part you played in putting the whole package together. Regards, Joan & Eric Moran.
Oceania Cruises sailing on board the Regatta
Dear Sabrina, Just to say that we have had a great time in NZ and Canada. Thank you so much for organising the flights, which were fantastic. We even got in the bubble on the Qantas flight from Auckland to LA, and home from Vancouver to London. The Pacific Palisades hotel in Vancouver was brilliant and in just the most perfect spot (for shopping!). Well done for finding that for us. You are a star. Best wishes, Joy and Danny Lambert
Round the World Trip
To, Carol Thanks for all your help, an excellent job once again. Thought theses were better than a postcard!. David & Lorraine
Holiday To South Africa
Dear Melvyn, We would like to thankyou & Katie for arranging our flight to Tokyo,without your help we could not of had such an excellent result. We want you to know how much we enjoy making all our holiday plans with you & your excellent staff !!! They are most helpful & pleasant to us always,its a pleasure to visit your office. Sincerely Eileen & Arthur
Flight To Tokyo
Dear Katie, My Wife and I stayed on in Florida for a few days and got back last week. The Trans-atlantic cruise on Crystal Serenity was excellent and the arrangements were ‘hitch-free’. Many thanks to you and your colleagues for your help and co-operation. Regards David Messias
Crystal Serenity Transatlantc cruise
Dear, Ms Worth Yesterday Morning my husband & i returned from a cruise to Miami, we had booked through your company. As we haven’t done business through you before, we were obviously hoping the cruise would live up to our expectations. We could have not been more pleased with your service, after having taken 8 previous cruises, this one was by far the best, everything went to plan from the time we left Heathrow until we returned home. We were overjoyed to have our three transfers by individual car rather than the usual coach, it made us feel very special, our fellow guests were most impressed and extremly envious. Our hotel in Miami was superb, you could’nt have chosen any better. We will defiantely be recommending your company to all our frirends and family, could you please put me on your mailing list for any late deals or bargains that may arise. Thank you and your company once again for the most amazing holiday. Yours Sincerely Mrs J Jones
Royal Caribbean- Thank You
Dear All We have just yesterday returned from a wonderful Crystal Cruise through the Panama Canal and despite my jet-lag I had to contact you to say how very impressed we were with all your travel arrangements. I was confident that all would go well when your immaculate paperwork arrived – but best laid plans….. and all that. As you know, long -haul travel can be stressful, no matter how often one does it, but you made it very easy for us. I shall certainly recommend your web-site to friends and family and hope to do business with you in the not too distant future. Our grateful thanks to all your staff. Dr.Arthur and Barbara Dickie
Crystal Cruise / Panama Canal Thank You
Hello Katie, I returned from my crystal cruise on Sunday. All the travel arrangements and transfers went without any problems, I had individual transfers both in Costa Rica and Fort Lauderdale which was appreciated. The Hilton in Miami was very acceptable for overnight and then day room. The symphony cruise was superb crystal are “a class act” and will be hard to equal for future cruises with other cruise lines. Please keep me informed of any future crystal cruise offers. Many thanks for your help and arrangements, Regards Philip Angel
Crystal Cruise Compliment
Dear Katie I just want to take the opportunity, now that we are back from the cruise, to thank you very much for all the arrangments which, despite some trepidation on my part, went perfectly. The person in Venice came to the Gritti and she escorted us to the boat and in Rome the transport arrived bang on time and the driver was particularly helpful. All in all, a very happy 12 days and, once again , thank you for organising it so well. With Kind regards Mr C .London
Crystal Fly Cruise – Venice
Thanks for our holiday tickets – received last week. We have been impressed with your efficiency and helpfulness so please forward a copy of this email to your boss! Mr York
Portugal- Land based
Dear Katie We have just returned from our crystal cruise booked through your company. Everything went exactly to plan, transfers etc. Many thanks and will certainly consider your company again Regards Mr A Jersey
Crystal Serenity – Mediterranean
Just a note to thank you for the professional way you handled arrangements for our recent cruise. We had a wonderful time and the itinerary went like clockwork. I will certainly be encouraging others to deal via your website. Thanks again Mr C Staines
Costa Magica Cruise
Dear Melvyn We have just returned from the cruise you booked for us on the Crystal Line.I have to tell you it was truly wonderful, from the stateroom we had , the service,and all the shows. The food was so outstanding…. I have brought back several pounds to show you when I pop into your office.The 4 Limousines were all on time, and the drivers most helpful. The choice of hotel for our final two days in Miami by Katie of  The Mandarin Oriental was wonderful. Finally being upgraded to First class on our return flight really rounded our trip off in style, and thank you so much for that. Please convey my thanks to Katie for all the arrangments made on our behalf. I look forward to further Holiday Bookings with your company, and will most certainly be recommending your company to all my friends. Mr I London
Caribbean -Crystal Symphony
On Wednesday 1 December, I attended an Agent Award lunch held at Tylney Hall in Hampshire. Here, Atlantis Cruising won an award for the Most Improved Agent for the second year running.
Atlantis Cruising win Most Improved Agent Award
Dear Mr Goldstein, We have just returned from a cruise on Crystal Serenity, which was booked with your selves and arranged by Janice Muggleton. The holiday was a huge sucess, with all arrangments, including flights being perfect. Please accept this short letter as a commendation for the highly efficient and friendly attitude of your staff, which enabled us to enjoy the holiday so much. We will be booking in the future. Mrs P – Cumbria
Transatlantic
Dear Jenna , I have great deal of pleasure in expressing our pure delight and record our total enjoyment of the package Katie put together for our lisbon /Miami cruise aboard the Regatta and subsequent stay at the Fontainebleu Hilton. From being collected at Lisbon Airport and whisked to the cruise terminal, the professional check in, and the use of a private Yacht for nine days( some 320 Passengers)the ship , a edwardian gentle mans club, with almost an embarrassing degree of service, the choices of food, some exceptional entertainer’s what a kaleidoscope of perfection!I should add this was our 25th cruise, and my comments, are praise indeed, and its such a pleasure to write a complimentary letter for a change. Praise too, for British Airways, their check-inns and flights were of equal standard to the Regatta.A total success story, we shall certainly be a further entry in your books. Mr B- W Yorks
Transatlantic- Regatta
Dear Katie, we have just returned from our cruise/holiday and wish to say all went very well and thankyou for the arrangements. We have recommended others to your company. Mr & Mrs V -Upton
Indian Ocean – Silver Cloud
Just a brief note to thank you for the efficient manner in which you and your staff carried out the booking arrangments of this cruise and the excellent transfers and flights. This was our ninth Silversea cruise and our first booking with Atlantis .I would highly recommend your company. Mrs W -West Midlands
Silversea- Cruise
I have just returned from a most wonderful 10 night Trans-Atlantic cruise to Boston on the Royal Caribbean Ship “Jewel of The Seas”.I won this cruise earlier in the yaer in a competition sponsered by Atlantis Cruising. What a Fabulous prize!! The ship was amazing : Brand new and great facilities.I would like to thank Katie for being so efficient with our booking arrangments, everything was perfect and all my requests were granted. I can highly recommend your efficency. Mrs R- Chigwell
Trans-Atlantic
Dear Julie-Ann You have done us proud, it’s been a great holiday. We will be booking with you again. Mrs T, Loughton
Canadian Rockies
We would like to say thank you for all the excellent arrangements which worked beautifully, and the ship, food and attention were all first class. We should add that the passover seder arranged for those who wished to attend was superb! Mr & Mrs K, Glasgow
Silver Shadow
Thank you for your letter of the 20th January and your previous letters. In this day and age it is unusual to find someone who deals with a client’s complaint as conscientiously and efficiently as you have. I greatly appreciate the efforts you have made to resolve my problems and to get answers. Thanks again for all your help and the way that you have dealt with things. You are a credit to your firm. Yours sincerely Mr S, Hertfordshire
Celebrity Summit
“Our admiration and thanks to you all for continuing to give us excellent attention on all our requests, for all our cruises. Particularly, thank you to Katie for helping us so much last saturday during our problem at Barcelona and arranging the return flights so efficiently. We really thought we would have to stay overnight in Barcelona, as the airport was really busy and the flights all full! Cannot praise you all enough and as you know we always recommend Atlantis Travel whenever we can. You deserve all the awards for a great Travel Agency. Our best wishes and many thanks to you all. Mr & Mrs R, Chigwell
Silversea Cruise
We felt we had to write and Thank you for all the arrangements you made for our last minute booking on the constellation, everything from the aircraft seating to our cruise dining requests were arranged by Karen with the utmost efficiency. We booked late and the tickets arrived the next day and our service from start to finish was quite special . We have travelled on the Constellation once before and we knew what to expect , and everything was better than expected. We shall definitely be using you for our next cruise . Thank you once again. Mr G – Chigwell
Constellation cruise
This was our first cruise with Silversea your recommendation , everything Katie told us about the ship was beyond all our expectations. Our stateroom was huge, and the 24 hour butler service was very impressive. This is the third cruise we have taken through Atlantis, and we find your service friendly and efficient every time we use you. Please keep us informed of any special offers like the one we have just taken with you. Mrs L – Stanmore
Silver cloud
We have just returned from our cruise on the QE2 after celebrating our Golden wedding anniversary. A special Thank you for arranging our cabin upgrade and the flowers you sent were beautiful. We decided on this cruise after receiving the details from your regular email offers you send us, so please keep the offers coming. Thank you for making everything so special on our anniversary. Mrs C – Manchester
QE2
“My wife and I agree that our booking was dealt with, with efficiency, helpfulness and knowledge. I regret that I cannot remember any individual member of staff, but no-one failed to deliver. The travel documents were delivered on time and all arrangements were as booked. Could you please pass on our thanks and, yes, we will consider using you on our next cruise. Yours sincerely” Mr F from Cambs
Brilliance of the Seas Cruise
“We have used your company for a number of years, mainly assisted by Karen Hambidge who looks after us extremely well. We very much enjoyed our cruise on the Radisson Seven Seas Voyager in the Mediterranean. Finally, as hopefully we shall continue to seek cruises in the future, I shall use Atlantis Cruising, as I am very happy with the service you offer” Yours sincerely Mr T from West Midlands
Radisson Seven Seas Voyager Cruise
We have recently returned from an Royal Caribbean cruise which we saw advertised by your company on teletext. The offer was just to good to miss, and everything on the ship was truly first class. No complaints at all !!!!! Thank you for sending all our tickets so promptly. We shall be recommending our friend to call you. Mr T – Birmingham
Splendour of the seas
“The cruise was to the standards we were expecting and really enjoyed the “total british atmosphere” on board, great fun. You were right, it was value for money and we were allocated JD cabins with balconies as agreed. So our thanks to you and all the staff. We hope to use your services again. Looking forward to receiving your news. Once again our thanks” Mr B from Malta
Oceania Cruise
“We returned yesterday from the cruise and I am writing to express the sentiments of all 12 of us – it was great. All the arrangements worked as planned and the ship was both ideal and splendid. Your recommendation was spot-on and I’d like to thank you for helping make possible a wonderful holiday for all 12 of us. I also appreciate the patience and efficiency with which you dealt with a whole year of questions! Thanks again and all the best” Mr J from London
Splendour of the Seas Cruise
“A few words of thanks for the administration and organisation of your company in respect of the above mentioned cruise from which I have just returned. The Miami hotel and the ship itself were excellent as was your organisation between hotel and ship and ship to barcelona airport. Please accept my sincere and grateful thanks for a superb holiday. Yours faithfully” Mr C from Sheffield
Brilliance of the Seas Cruise

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